Privacy Policy

1. Introduction

Daeem Delivery respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our delivery application and services.

2. Information We Collect

We collect several types of information to provide and improve our services:

• Personal Information: When you register or place an order, we collect personal information such as your name, email address, phone number, and delivery address.
• Payment Information: We collect payment details when you make a purchase, including debit/credit card information or cash payment details.
• Usage Data: We collect information about how you interact with our Service, including your IP address, device information, and browsing activity.

3. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our services, including processing orders and deliveries
• To notify you about changes to our service
• To allow you to participate in interactive features of our service
• To provide customer support
• To gather analysis or valuable information to improve our service
• To monitor the usage of our service
• To detect, prevent, and address technical issues
• With your consent, we may send you marketing communications about promotions and updates

4. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

• Service providers: payment processors, delivery personnel, and customer support teams
• Business partners who help us provide and improve our services
• Legal authorities when required by law or to protect our rights and the rights of others

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

You have certain rights regarding your personal information:

• The right to access and review your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal data
• The right to withdraw consent for marketing communications
• The right to object to processing of your personal data

You can update your information through your account settings or by contacting us.

7. Cookies and Tracking Technologies

Daeem Delivery uses cookies and similar tracking technologies to track activity on our platform and hold certain information to improve your experience. You can manage your cookie preferences through your browser settings.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that a child has provided us with personal information, we will take steps to delete that information.

9. International Data Transfers

If you access our Service from outside the Kingdom of Saudi Arabia, please be aware that your data may be transferred and processed in the Kingdom of Saudi Arabia, where our servers are located. By using our Service, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website or app with an updated effective date.